Support Center

Frequently Asked
Questions

Comprehensive answers about our iGaming software, development process, licensing, and business models.

How long does it take to launch a casino?

For White Label solutions, we can launch your platform in as little as 2-4 weeks. Custom Turnkey or Source Code projects typically take 6-12 weeks depending on the level of customization required.

Do you provide ongoing support?

Yes, absolutely. We offer 24/7 technical support, server monitoring, and regular software updates to ensure your platform runs smoothly. We have dedicated account managers for enterprise clients.

Can I customize the design (UI/UX)?

Yes. Our Turnkey and Source Code solutions offer 100% design flexibility. We can build a custom frontend that matches your brand identity perfectly, including custom assets, logos, and color schemes.

What is the difference between Turnkey and White Label?

White Label is a rental model where you operate under our license and payment infrastructure for a quick launch. Turnkey is a standalone solution where you own the license and operation, giving you higher profit margins and control.

Will I get the Source Code?

Yes, if you purchase our Source Code License, you receive full access to the backend (Node.js/GoLang) and frontend (React.js) code, giving you complete control and ownership.

What technology stack do you use?

We use a modern, scalable stack: Node.js & GoLang for the backend, React.js for the frontend, and MongoDB/PostgreSQL for databases. We also utilize Docker and Kubernetes for scalable deployment.

How secure is the platform?

Security is our priority. We implement Cloudflare DDoS protection, SSL encryption, 2FA for users/admins, firewall configurations, and regular security audits to protect player data and funds.

Do you offer API integration for third-party games?

Yes, our platform comes with a unified API that allows seamless integration with 100+ top game providers like Pragmatic Play, Evolution, and BetSoft. You can also integrate custom games easily.

Is the platform mobile-friendly?

Yes, we follow a mobile-first approach. The platform is fully responsive and works perfectly on iOS and Android browsers. We can also develop native mobile apps (PWA, APK, IPA) upon request.

What payment gateways are supported?

We support 50+ global payment gateways including Stripe, PayPal, Skrill, and Neteller. We also have a built-in Crypto Payment Gateway supporting BTC, ETH, USDT, and more without third-party fees.

Are there any revenue share fees?

For White Label solutions, there is a small monthly revenue share. However, our Turnkey and Source Code models are one-time fees with 0% revenue share, maximizing your profits.

Does the platform support multiple currencies?

Yes, our multi-currency wallet system supports both Fiat currencies (USD, EUR, INR, BRL, etc.) and Cryptocurrencies simultaneously. Players can maintain balances in different currencies.

Latest Insights

Expert articles and updates from our team.

Casino Software Innovations to Look Out for at ICE 2026

Analyze the top casino software innovations at ICE 2026. From AI-driven platforms to Web3 integration,...

Read More

Sweepstakes Casino Payment Gateways: Reliable Solutions for 2026

Discover reliable sweepstakes casino payment gateways for secure transactions. Learn about online casino payments and...

Read More

Online Pokies Performance Analysis: May 2026 Market Review

Analyze the top-performing online pokies from May 2026. We examine mechanics, bonus rounds, and volatility...

Read More

Tech Race Summit: Final Call for Speakers Announced

The Tech Race Summit issues a final call for speakers. Learn how industry experts are...

Read More

Sports Betting Brazil: A 2026 Guide to Market Entry

Launch your sports betting Brazil venture in 2026. Learn about licensing, local regulations, and technical...

Read More

Alberta iGaming: EveryMatrix Secures Licensing Approval in Canada

Alberta iGaming market expands as EveryMatrix receives AGLC approval. Learn how this licensing impacts the...

Read More

Alberta iGaming: EveryMatrix Secures Licensing Approval in Canada

Alberta iGaming market expands as EveryMatrix receives AGLC approval. Learn how this licensing impacts the...

Read More

Alberta iGaming: EveryMatrix Secures Licensing Approval in Canada

Alberta iGaming market expands as EveryMatrix receives AGLC approval. Learn how this licensing impacts the...

Read More

Alberta iGaming: EveryMatrix Secures Licensing Approval in Canada

Alberta iGaming market expands as EveryMatrix receives AGLC approval. Learn how this licensing impacts the...

Read More

Still have questions?

Can't find the answer you're looking for? Please chat to our friendly team.

Contact Support